STRS104 A VMware Case Study: Increasing Product Adoption by Building a Connected Learning Environment
1:15 PM - 2:00 PM Wednesday, October 23
Expo Hall: Strategic Solutions Stage
Are you struggling with scaling your training and development? Are you frustrated with managing different tools to deliver your training programs? Find out how VMware implemented a solution that helped scale training efforts and create a seamless learning environment.
VMware had an ever-growing solution catalog, customer, and business partner base, and the need to scale training to meet the growing demand became paramount. VMware built its large user base by delivering ILT; from 5-day courses, to home grown, hands-on lab environments and certifications. As VMware expanded into cloud-based solutions, it needed a training offering that met the needs of its growing user base. The solution needed to be a cloud-based learning tool that delivered on-demand content at scale and delivered multiple methods to create a connected and engaging learning experience. Hear more about the journey and the solution that met the company’s standards and helped grow its user base.
In this case study, discover how VMware has grown its customer education beyond delivering ILTs to create a connected learning environment. VMware’s training and development strategy now includes microlearning, online courses, ILTs, hands-on labs, exam preparation for certification, learning communities, and an opportunity for learners to grow and become members of the company’s SME community. VMware took a methodical, phased approach that has helped in increasing the product adoption and increased certifications. We will discuss VMware’s journey from disparate systems to a fully connected learning environment. We’ll also share what’s next in VMware’s efforts to create the best learning experiences for their customers.
In this session, you will learn:
- How to think differently about your approach to training
- The benefits of a connected learning environment
- What issues led VMware to decide on building a connected learning environment
- How VMware successfully brought training, learning, and communities together
- What’s next for VMware inits training and development journey
EduBrite Systems Inc.
Manish Gupta is a co-founder of EduBrite. Manish and his team are early adopters of newer technologies and have an eye for spotting the next trends in creating engaging learning experiences. He continues to build and test innovative solutions in the online education space with many small, mid, and large enterprises. Over the last eight years he’s been dedicated to supporting clients during the implementation of EduBrite’s platforms and solutions. He’s committed to building trust with his clients. That trust allows them to collaborate to design and test innovative solutions to their business problems. He holds a bachelor’s degree in electronics and telecommunication engineering and has an executive MBA.
Terry Lyons has been with VMware since 2006, currently managing the VMware Learning Zone (VLZ) platform and related projects. Previous to that role he was a staff alliance systems engineer responsible for many of VMware's global technology partners. Terry has 21 years of experience in the infrastructure, systems, and application management industry.