602 Improving Employee Retention with xAPI
3:00 PM - 4:00 PM Thursday, October 24
Data and Measurement
One in five newly-graduated registered nurses quits within the first year of their first job, never to return to nursing. Exit interviews often reveal the same basic stories: nurses feel unsupported and overwhelmed by the transition from school to nursing practice. But what if hospitals had an early warning system to inform interventions that address a newly-graduated nurse's concerns before a nurse feels like they have to quit? And how could this early warning system be used in other situations, as well?
In this case study session, you'll learn ways to design evidence-based interventions and how xAPI can give you the data you need to inform your decisions and approaches. You'll explore different components of this particular case study and then look at the process to launch and improve a small suite of interventions that were able to continually provide actionable insights to improve content, tools, and outcomes. You’ll find out how to use instructional design and xAPI together to drive performance support, eLearning, and other feedback loops to affect real-world outcomes and provide needed insights to multiple stakeholders. You will leave the session with strategic approaches for how to measurably impact retention and ROI.
In this session, you will learn:
- What kinds of questions drive an outcome-focused learning project
- How to identify data needed to answer those questions
- How to design feedback loops to provide this necessary data
- How to use data to tell stories to different stakeholders
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Aaron E. Silvers helps teams achieve real-world outcomes with analytics strategies for high compliance, high accountability concerns. A common theme throughout his 20+ year career is an optimistic embrace of talent, emerging technology, and entrepreneurialism that charts learning & development paths towards measurable outcomes that scale.