605 Transforming Organizational Learning: SMEs as Creators, L&D as Advisors
3:00 PM - 4:00 PM Thursday, October 24
Management and Strategy
In an ideal world, your organization would have enough designers and developers to create all the eLearning and performance support tools employees need to do their jobs right—and you’d have the budget to pay vendors when your team's capacity was running low. Unfortunately, we don't always live in that ideal world. We sometimes find ourselves in one where resources and budgets may be stretched, but company initiatives still need to be supported by training programs. One way to address this is to use your development team for key initiatives, but give your SMEs the tools, resources, and support they need to develop non-essential programs. There’s risk that SMEs could pump out slide after slide of bullet points that no one really learns from, but it can be mitigated with a strategy that maintains some design quality standards while allowing SMEs to get the development done.
In this session, we'll walk through how you can implement a decentralized development structure in your organization. Of course, you can't merely give SMEs access to development tools and say "GO." No, you need a structure that provides a process, expectations, guidelines, resources, tools, and (most importantly) support for SMEs while they develop their courses. We'll discuss how we helped a client successfully implement this very structure. Not only did we have to provide the tools and resources for the SMEs, but we also had to give the learning consultants the tools, resources, skills, and knowledge to transform them into the SMEs' trusted advisors. At the end of the session you'll walk away with our complete support guide that you can use to implement these strategies yourself when you get back to the office.
In this session, you will learn:
- How to structure your team to support a decentralized development strategy
- What to consider when deciding if a decentralized structure is right for your organization
- What tools and strategies you'll need to provide SMEs to help them develop eLearning
- What skills and knowledge your consultants need to transform to trusted advisors
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Chief Learning Experience Designer
Ken Murray lives by the mantra, "Design is not simply about making things beautiful. It's about enhancing clarity, credibility, and usability." He is the founder and chief learning designer at the Honeycomb Institute. He carries 15+ years of experience in LX design. Ken has led the development of over 900 innovative and award-winning learning experiences using gamification, microlearning, and performance support for Hudson's Bay Company, the Hospital for Sick Children, Lord & Taylor, Home Outfitters, CARA Foods, and General Electric. He brings to the table strategic thought leadership on best practices to ensure training and support solutions lead to better outcomes.
Darn Clever Design Collective
Steve Blane is an award-winning learning experience designer with a specialty in (and passion for) digital learning. He's been in the training and development industry for close to 20 years. Steve works with some of Canada's leading organizations to formulate and tweak their digital development strategy to better support organizational needs. Steve has taught learning experience design and eLearning development for over 10 years at certificate programs in Toronto. He is currently the program director for the Master of Digital Learning Certificate program.