407 Mobile-based Performance Support Tools for Sales Teams

10:45 AM - 11:45 AM Thursday, November 17



There is an increasing appetite for knowledge in high-competition business environments. At the same time, when knowledge and information are growing at a fast pace, it is difficult for employees to retain and recall everything that they know or need to know to perform. With a large part of the workforce always on the move, L&D teams face the challenge of reaching them effectively to deliver performance support solutions.

In this session, you will see use cases and demonstrations of mobile performance support tools. You will see how these tools, used in tandem with traditional learning, provide short bursts of critical knowledge based on employee demand. You will learn various strategies for designing these tools and the critical dos and don’ts when developing them.

In this session, you will learn:

  • How to effectively support training with performance support tools
  • About the various technologies and strategies used to create such solutions
  • About the benefits incurred by satisfied clients that have adopted these solutions
  • What works and what doesn’t while developing these tools

Novice to advanced designers, project managers, managers, and directors.

Technology discussed in this session:
HTML5-based performance support solutions.

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