614 Critical Thinking—Can You Afford to Ignore It?

3:00 PM - 4:00 PM Thursday, November 17

Instructional Design


Critical thinking is an incredibly valuable skill in today’s workplace. In fact, the US Department of Labor proclaimed that it’s the raw material of workplace success. But while organizations value this skill, they don’t always systematically seek out and support it. Many employers actually say their employees struggle with critical thinking skills, and most want to provide more development opportunities in this area. How can the L&D field address this gap and help amp up people’s ability to think critically?

In this session, you’ll find out what critical thinking is, what it looks like on the job, and, most importantly, how you can contribute to building expertise in it at your organization. You’ll explore which training forms are most effective for building this complex skill and how mediums like video, mobile, and performance support can play a part. You’ll also find out about research-based methods and strategies to make your critical thinking training more effective. This session will help you create compelling experiences that encourage people to not sleepwalk through work but, instead, actively analyze and evaluate the work they do to make better connections and decisions.

In this session, you will learn:

  • What critical thinking really is, and why it’s so essential to L&D
  • How you can contribute to the development of critical thinking at your organization
  • Research-based methods and strategies you can use in your content to boost critical thinking skills

Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Allison Rossett


Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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