504 A Practical Guide to 70:20:10 with the Five Moments of Need
1:15 PM - 2:15 PM Thursday, November 17
Management and Strategy
121
Are you meeting all Five Moments of Learning Need? You already teach the moments of “new” and “more.” But what are you doing to support the moment of “apply,” when your learners become performers and have to use the knowledge you taught them? What about the moment of “solve,” when things are broken and need to be fixed? Or the moment of “change,” when they have to unlearn old habits?
This session will provide an overview of the Five Moments of Learning Need and how they can extend learning beyond the classroom. The Five Moments concept applies a complete approach to designing learning by blending both formal and informal learning. You will learn a defined process that blends the benefits of deliberate instructional design with the means to influence the “70” and “20” in the 70:20:10 mix. You will learn how to decide what should be the “10” and what should be in the “70” and “20” by correctly identifying the subject matter that can safely be left to informal delivery methods.
In this session, you will learn:
- About the Five Moments of Learning Need concept and how it compares to ADDIE
- How to identify business performance challenges
- About the ideal blend of resources at the task level to ensure sustainment of performance at all Five Moments of Need
- How to accommodate for procedure-based, principle-based, and knowledge-based solutions, as appropriate, in your learning programs
Audience:
Intermediate and advanced designers, developers, managers, and
directors.
Technology
discussed in this session:
Electronic performance support systems.
Conrad Gottfredson
Chief Learning Strategist
APPLY Synergies
Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world's largest organizations, helping them attain higher levels of learning agility. Conrad's experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.
Chris King
Executive Director
APPLY Synergies
Chris King is a recent addition to APPLY Synergies, but a long-time practitioner of the 5 Moments of Need®. As the executive director of the 5 Moments of Need Academy, Chris is responsible for spreading the word about workflow learning and optimizing how organizations learn and perform. He leverages his credentials as a PMP, Certified ScrumMaster, 5 Moments of Need® Designer, and a LEGO® SERIOUS PLAY® certified facilitator to modernize the typical approach to learning.
