611 Learn It, Prove It: Requiring Certification for Technical Staff
3:00 PM - 4:00 PM Thursday, October 1
Technical training solutions often lack the rigor that leaders want to see when they are trying to answer the question, “Is our technical field ready?” Even when training activities and resources do require learners to go deep technically and to be challenged, the measure of learners’ readiness is too often based on attendance at an event or consumption of training assets.
In this session you will get an in-depth view of the important role that technical certifications can play as part of the learning roadmap for technical sellers and other technical professionals. You will get an end-to-end view of the planning, development, and implementation of a large-scale technical certification requirement for over 4,000 technical sellers and other technical professionals. While the specific certifications and exams addressed in this session might not be directly relevant to your circumstances, the lessons learned from the profiled initiative will help anyone contemplating a similar type of effort be better set up for success from the outset.
In this session, you will learn:
- The value of including a formal certification requirement in the learning roadmaps of technical staff
- The keys to success for planning a formal certification requirement in learning roadmaps
- The keys to success for implementing a formal certification requirement in learning roadmaps
- The keys to success for sustaining and building upon a formal certification requirement in learning roadmaps
Novice to advanced designers, project managers, managers, and directors.
discussed in this session:
Sr. Business Program Manager
Matt Crosby is a senior business program manager for Microsoft with over 20 years of experience in teaching and training. After getting his MEd from the University of Florida, he taught high school for several years before making the transition to corporate training. Matt has worked in training development, training delivery, training team management, and training program and project management since that time, at the Bill & Melinda Gates Foundation, Orbitz Worldwide, Starbucks, and now Microsoft, where he helps lead planning and governance efforts for the worldwide learning group.