eLearning has a broken feedback loop, and it’s holding us back as a field. Because we usually can’t see our products being used, we lack the most basic information necessary to improve what we do. Traditional evaluation at best is costly and difficult to measure, and at worst either ignored all together or implemented in such a superficial way that it’s meaningless. Even good evaluation measures are not granular enough to inform future design decisions.

In this session you will explore the need for designers and developers to be able to see the impact of our creations in a meaningful way, so we can grow as a field. You will discuss the importance of this need being addressed in a way that is both inexpensive and easy to implement. You will examine the concept of “guerrilla evaluation” methods and what we can learn from the field of software usability. You will leave this session with a list of practices we need to add to that will ensure successful eLearning design.

In this session, you will learn:

• How to recognize when you have a broken feedback loop
• How to use user-experience best practices
• How to conduct a guerrilla evaluation
• How to ensure you are moving forward as a practitioner

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
User-experience practices and guerrilla evaluation methods.