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513 Building Solid Requirements: Asking for What You Want

1:15 PM - 2:15 PM Thursday, October 30

Instructional Design

Tower 7

I’ve often heard managers tell me that they have a course they like that meets their requirements, but it isn’t what they wanted or envisioned. I find myself asking “If it is what you asked for, but not what you wanted, why didn’t you ask for what you wanted?” This problem exists in many forms. The results can range from a disappointed client to the world losing the next great idea, all because we don’t always know how to ask for what we really want in our products.

In this session participants will discuss some of the issues that organizations have had to solve in building new content, as well as in other projects. You’ll address these issues as a series of example scenarios, working through them as a group. You will explore probing questions about what is important, how to ask questions of a vendor, and how to ferret out the details that could cause problems later on. You will leave this session able to adapt the process to build solid requirements in your future projects.

In this session, you will learn:

  • How to translate what you want into a list of requirements for your vendor
  • How to evaluate what you really want
  • The difference between what you want and what you need
  • To evaluate if you really want what you think you want

Novice and intermediate project managers, managers, and directors.

Technology discussed in this session:

Grant Hansen

Director, Digital Product Management

American Red Cross

Grant Hansen is director of digital product management for the American Red Cross. He and his colleagues have earned numerous awards for their suite of mobile apps, including the 2013 CTIA iPhone Life Best in Show for Most Life Changing product, among numerous other honors. Grant recently took the reins of the Red Cross’s babysitting product portfolio and has launched two digital courses, one for tweens, and one for adult learners. He holds a master’s degree in digital communications from Fairleigh Dickenson University and a BA from Trenton State College.

Anthony Altieri

IDIoT in Chief/xAPI Evangelist

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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