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509 When Remembering Really Matters

1:15 PM - 2:15 PM Thursday, October 30

Instructional Design

Tower 3

Remembering is a major challenge for all of us. Estimates range from zero to 90 percent on the amount of forgetting that occurs within days after training occurs. At times, this matters little because the focus is on compliance rather than actual performance. However, do learning professionals need to take a different approach in those instances when remembering really matters?

In this session you will learn from two corporate learning case studies that show how incorporating research-based design techniques into your learning solutions will improve knowledge and skill retention, which ultimately drives business outcomes. You’ll examine what was done in each case study, how it was done, and the results that were achieved via a single online learning game for sales reps. You’ll also explore the results for a larger, blended curriculum for the customers of a diagnostics company. You will discover four research-based strategies for remembering as well as four strategies for the initial “teach” of the skill or knowledge.

In this session, you will learn:

  • Four research-based strategies for building long-term retention of knowledge or skills
  • The optimal way to design and deliver feedback for long-term retention
  • How and why stories foster long-term memory
  • Four research-based design techniques for creating a learning experience that minimizes learner’s cognitive effort
  • How to incorporate the learning and retention strategies discussed in the session

Intermediate designers, developers, project managers, and managers with knowledge of some of the basic lingo of instructional design, as well as the basics of business lingo.

Technology discussed in this session:
eLearning, mobile learning, classroom strategies, Lectora, Storyline.

Sharon Boller

President and Chief Product Officer

Bottom-Line Performance

Sharon Boller is president and chief product officer of Bottom-Line Performance (BLP), a learning-solutions firm she founded in 1995. Sharon has grown BLP from a single-woman sole proprietorship to a $3 million+ company with 30 team members. Under her direction, BLP created the Knowledge Guru learning game platform, a platform that has received numerous industry awards, including the coveted Brandon Hall Gold award for best innovation in gaming and technology (2014). Sharon co-teaches Guild Academy’s Game Design live online course.

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