413 Creating a Process Flow for Designing and Developing eLearning
10:30 AM - 11:30 AM Thursday, October 30
Most organizations focus on the quality of the eLearning they develop, but have you ever considered the quality of the workflows used to create that eLearning? We always face the challenge of doing more faster but with fewer resources. As such it is critical that an organization’s eLearning-development workflows are organized and efficient. Many organizations resist the need for more organization under the reasoning that the process is time-consuming; the opposite is actually true.
In this case-study session you will examine a process and workflow utilized at Union Bank for designing and developing eLearning for LMS delivery and for availability via SharePoint. You will explore the bank’s rigorous testing process and discuss some of the pitfalls and lessons that were learned during development of the process plan. You will leave this session understanding how to ensure quality and an excellent end-user experience via a process flow that allows for rigorous planning and testing.
In this session, you will learn:
- How to document and implement the multiple steps of a process flow for modern eLearning design and development
- How to create a testing document for testing courses with multiple paths
- How to ask the right questions when working with SMEs
- How to differentiate testing and implementation plans for content launching from an LMS vs. content delivered via SharePoint
Novice and intermediate designers, developers, and project managers with design and development experience and familiarity with various authoring tools.
discussed in this session:
Articulate Storyline, Articulate Studio, UPK, and Lectora.
VP Area Manager of eLearning Design/Development
Caryn Nadeau, eLearning design and development area manager, Union Bank, is a certified professional in learning and performance. With over 15 years’ experience designing, developing, and facilitating learning, Caryn’s experience in learning and development spans everything from in-person instructor-led training, to webinars and eLearning design and development. Caryn holds a BA degree in business from Mount St. Mary’s College in Los Angeles, CA. She also holds a certificate in instructional systems design from the University of North Florida.
VP Mgr. Learning Technologies/Corporate Services
Cheryl Stuart, vice president and manager for learning technologies and corporate services at Union Bank, has over 24 years’ experience designing, developing, and facilitating learning solutions. Cheryl’s experience in learning and development spans everything from in-person instructor-led training, to blended solutions and consulting. Cheryl manages a team of highly engaged learning professionals responsible for the learning infrastructure, technology solutions, eLearning, and corporate services consulting. The team also manages the tuition-reimbursement program, and regulatory compliance training. Cheryl holds a BS degree in biomedical science from Texas A&M University.