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212 How to Integrate a Disruptive Embedded Performer Support Methodology

1:15 PM - 2:15 PM Wednesday, October 29

Performance Support

Degas 1 & 2

Our current training paradigm does an admirable job of transferring knowledge, but no matter how well we accomplish this transfer, knowledge retention works against us when what we really need is flawless performance at the point of work. In short, our training paradigm was never intended to support performers at the point of work. It never was, and it never will be. It’s time for a little disruption!

In this session you will explore embedded performer support (EPS), a new discipline that will evolve any existing training strategy to include the work context where true business value is either generated...or lost. Participants will examine new techniques, new technologies, and new agile development methods to address a rapidly growing need by all businesses. You will learn how integrating EPS tactics and technology into your L&D strategy will compensate for the convergence of learning with work.

In this session, you will learn:

  • How to map a holistic learning and performance environment
  • How to expand and evolve discovery efforts
  • How to build agile, rapid design, development, and delivery of content
  • How to determine the right mix of technology for an EPS solution
  • Where to begin

Intermediate and advanced designers, managers, directors, VPs, CLOs, and executives.

Technology discussed in this session:

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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