301 Case Study: Building an Effective and Practical Digital Learning Strategy
3:00 PM - 4:00 PM Wednesday, October 25
Management and Strategy
St Croix A
Most organizations’ vision of digital learning solutions starts and ends with a focus on creating learning resources for staff on the corporate LMS. One organization wanted to go beyond that to implement a strategy that addressed the full range of digital learning in all aspects of people’s work, from organizational development through staff skills and support.
In this case study session, you will discover how a team designed and implemented a digital learning strategy for a sector of around 200,000 staff, and examine their lessons learned through that process. You’ll also explore how to use the five key components that they found made the digital learning strategy a success: supporting digital learning, developing the digital capabilities of the workforce, developing evidence-informed digital learning experiences, giving credit for learning achieved and applied, and improving the L&D team’s skills in digital learning design.
In this session, you will learn:
- How to create a comprehensive digital learning strategy
- Practical steps you can take to implement digital learning at your organization
- About real-world examples of a digital learning strategy in action
- How to identify the constraints and enablers in delivering your digital learning strategy
Audience:
Intermediate to advanced managers, directors, and senior leaders
(VP, CLO, executive, etc.).
Technology
discussed in this session:
Smartphones and tablets, learning platforms (LMS, xAPI, LRS), interactive
video, digital storytelling, and micro-credentialing.

Keith Quinn
Learning Technologies Manager
Scottish Social Services Council
Keith Quinn, the learning technologies manager for the Scottish Social Services Council, has 30 years’ experience in the social-service sector, with 25 of those years spent in learning and development. Throughout his time at the Scottish Social Services Council, Keith has taken on the lead role for the development and implementation of technology-enhanced learning solutions to support workforce development. He has won a number of awards for this work—the Microsoft Prize for eLearning (at the University of Ulster), the Guardian Public Service Award for Innovation, and most recently a Create in Fife Innovation award for an SSSC project to develop mobile-learning resources. His work has also been featured in case studies developed and promoted by the Adobe Corporation.