113 Intelligence Augmentation: AI Technology and L&D
10:45 AM - 11:45 AM Wednesday, October 25
Emerging Tech
Barbados AB
Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Intelligence augmentation is one possible solution.
In this session, you’ll examine several major AI voice technologies and how they’re being used today. You will also hear and see how natural language voice interfaces can be used for learning and knowledge management, including demonstrations of hands-free, multi-level instruction complemented by audio and visual feedback. This session will give you the opportunity to engage in a conversation about what new user experiences this technology can provide your audience—not years in the future, but today!
In this session, you will learn:
- What intelligence augmentation is
- How natural language interfaces work in practice
- What technologies are involved with personal assistant technologies
- What the implications of intelligence augmentation are for L&D
Audience:
Novice to intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Google Home, API.AI, Amazon Alexa, and others.

Kenneth Hubbell
Sr. Mgr. Instructional Design Strategy & Innovation, SVP
Wells Fargo Bank
Kenneth Hubbell is a senior manager of instructional design at Wells Fargo. He is an award-winning instructional design professional with over two decades of experience creating and producing engaging learning experiences. An animator for the EPA at the forefront of digital technology in the 1980s, he became a multimedia pioneer, including a pivotal role on the team developing Shockwave 3D in 2000. Ken holds a bachelor’s degree in industrial design and an MS in instructional technology. He is an accomplished learning strategist, designer, programmer, and videographer. He currently researches advanced techniques for business and education, leveraging games and video to promote learning innovation.