You’ve invested lots of resources into creating a beautiful online course. You’ve made custom videos, got buy-in from all of your key stakeholders, and even told your friends about it. But as soon as it launches your engagement is low and your learners are dropping like flies. What are you missing? The answer is engaging and effective facilitation.

High quality facilitation has traditionally been reserved for in-person training. But as more and more training is being provided online, being able to implement high leverage facilitation actions will be the difference between a course that your learners “have” to take to an experience they “want” to be a part of.

Incorporating engaging and effective facilitation is crucial to create online training programs that result in meaningful participant learning and behavior change. With the limited time and resources most organizations have, it is essential to understand the facilitation activities that will provide the highest ROI.

In this interactive session course designers, developers, instructors, and facilitators of all experience levels will learn data-backed best practices they need to effectively facilitate online courses. You will get to see real examples of high impact facilitation actions that have led to increased engagement and completion in online training. During this session you will also explore different facilitator personas and learn which is best for your individual use cases.

Come ready to engage with other participants to brainstorm the facilitation gaps in your current and future learning content. You’ll leave the session with a set of high leverage facilitation actions you can implement immediately to increase your learners’ engagement and have them complete your learning experiences asking “what’s next?!”

In this session, you will learn:

• What online facilitation is and isn’t 

• The benefits of using facilitation to increase course completion rates and learner engagement in online courses

• Different facilitator personas you can use in your online courses, and the pros and cons of each

• How to utilize key facilitation activities to increase learner engagement in fully-digital and blended programs

Target audience:

Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)