810 Case Study: Using Branching Scenarios to Address Specific Needs
10:00 AM - 11:00 AM Friday, October 25
In their training, people at an oil and gas company could perfectly define and identify first aid key concepts and successfully complete knowledge checks, such as deciding which technique would prove more useful in certain situations. However, when an accident took place in the real world, they didn't know what to do, how to act, or how to put into practice the theory they’d learned. The company needed a solution that would help their employees deal with these daily situations and teach them how to make life-and-death decisions, while still providing them with a safe place to hone their skills. The solution? Using branching scenarios to create risk-free environments for people to practice what they’d learned and see the consequences of their actions.
In this case study session, you’ll explore how this challenge was overcome by using a branching scenario where people had to decide what to do at each step of the story. Should they call the ambulance right away or should they administer first aid? Should they move the injured person or just leave them where they were? Based around the most common accidents and injuries in the workplace, the scenario had suspense and drama without being contrived or unbelievable, and included practical feedback to highlight the consequences of people’s choices. You’ll also dive deep into the difference between the "telling feedback" and the "showing feedback," and how the latter is more useful for branching scenarios. By the end of this session you’ll know how to craft scenarios that prompt self-reflection and show people how to act in difficult situations.
In this session, you will learn:
- How scenarios enable the audience to apply the learning in context rather than simply recalling facts
- Why enabling learners to apply concepts in real-life situations promotes deep learning and the appreciation of differing perspectives
- How to use scenarios increase the empathy and provide greater insights into challenges faced by others
- Approaches for allowing people’s choices to control the story so they can see and feel the impact of their decisions
Storyline, Chroma, video production
Instructional Design Manager
Third Term Learning
Magali Verrengia is a certified translator with five years of experience in instructional design and global solutions. As an instructional design manager and global solutions consultant, she provides project leadership and client management for the design and development of learning offerings; serves as the liaison and collaborates with stakeholders to plan and scope projects, communicates and negotiates timelines to ensure expectations and commitments are met, monitors project performance, and reports progress and outcomes. Magali also helps her clients to see value in new approaches and research, and implement new and emerging technologies/methodologies.
R&D Department Manager and Senior Project Manager
Third Term Learning
Franco Pomidoro is research & development department manager and senior project manager at Third Term Learning. As research & development department manager, he researches new eLearning technologies and coordinates and supervises a team of developers and front-end designers on the installation, configuration, and integration of Moodle with external HR systems. As senior project manager, he conducts needs analysis and content development, coordinates with subject matter experts to identify target audience training needs, and is the client point of contact throughout a project’s lifespan; maintaining project documentation and ensuring quality control of all deliverables.