709 The Potential of Artificial Intelligence for L&D
8:30 AM - 9:30 AM Friday, October 25
Emerging Tech
Antigua B
Artificial intelligence (AI) is a popular topic as of late, but what does it really mean for L&D? Understanding the potential use cases of AI for learning and development is critical to being a savvy consumer. It's not about the technology itself, but the potential it has for solving difficult organizational challenges.
In this session you’ll learn more about what AI can help you accomplish, and also explore a closely-related technology; machine learning. You’ll better understand this technology by discussing what AI is and isn't. You’ll then explore the potential for this technology in our field through numerous examples and case studies of how AI is enabling L&D to be more personalized and efficient. You will leave with practical ideas for how to get started with AI in your organization.
In this session, you will learn:
- The definitions of artificial intelligence and machine learning
- How companies are leveraging AI for L&D today
- Potential and emerging uses of AI for learning
- How to get started with using AI in your L&D practices
Audience:
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Technology discussed:
AI, machine learning, predictive analytics

Koreen Pagano
Group Vice President, Product Management
Wiley
Koreen Pagano, group vice president, product management for Wiley, is an internationally recognized writer and speaker who is passionate about learning, technology, and changing the world. Koreen founded Tandem Learning, where she pioneered immersive learning in organizations by leveraging virtual worlds, games, and simulations, led Enterprise Product at lynda.com and LinkedIn, led corporate product strategy at D2L, and was head of product for Degreed. She has taught graduate courses at Harrisburg University and is on the advisory board for emerging tech companies in the VR and education markets. Koreen authored the book Immersive Learning.