STR202 Help Wanted: Hiring eLearning Professionals

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Given that the role of the eLearning professional has a wide range of possible responsibilities, hiring a person who has the exact set of skills and experience to meet the specific needs of your organization can be daunting. How can you ensure you find individuals who have the expertise needed to function successfully on your team and really hit the ground running?

In this session, you’ll explore the particular competencies you’ll want to look for when hiring a new eLearning professional. You’ll find out more about where to look for qualified candidates and what experience, education, certifications, and training you’ll want your new hire to possess. To help you dig deeper on your candidates’ skill sets, you’ll discuss what to look for in a candidate’s work, approaches to reviewing portfolios, and what questions to ask—including how you can use behavioral interviewing to craft interview questions specific to the position and your department’s needs. And while it’s great to know how to find new talent, it’s even better to not need to hire at all. You’ll finish this session by looking at actions you can take to develop and retain the talented eLearning staff you already have.

In this session, you will learn:

  • Where to find qualified eLearning candidates
  • How to identify appropriate competencies for your eLearning staffing needs
  • How to craft behavioral interviewing questions
  • How to review eLearning portfolios
  • About actions you can take to develop and retain your current eLearning staff

Novice and intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
eLearning development tools and LMS platforms.

Jeffery Goldman

Senior eLearning Designer

Johns Hopkins Health System

Jeffery Goldman, a senior eLearning designer at Johns Hopkins Health System in Baltimore, MD holds an MA degree in instructional systems design from the University of Maryland, Baltimore County and has been designing and developing eLearning for 15 years. His experience also includes 19 years of designing and facilitating traditional classroom training in nonprofit organizations, banking, and healthcare. Jeff also writes about eLearning on his blog at and he was the recipient of the Best Software System Course award at DevLearn’s 2011 DemoFest.

David Schwartz

Instructional Technology Manager

Armstrong Institute for Patient Safety and Quality, Johns Hopkins University

David Schwartz, an instructional technology manager for Armstrong Institute for Patient Safety and Quality at Johns Hopkins University, has been designing and developing eLearning for over 25 years on a variety of platforms and authoring tools as far back as the Apple II. He holds a master’s degree in instructional systems design.

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