Paychex Client Training

DemoFest Archive

FocusOn Learning DemoFest 2016—August 25, 2016
Category: Performance Support

Jill Calvert-Anderson

Learning Designer II

Project Demonstration

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Transitioning its content from Flash-based “text and next” overview modules painstakingly built in InDesign to HTML5 with embedded screencast videos allowed Paychex to better support its clients in adapting to frequent software changes. By providing targeted, task-based microlearning in video format, Paychex enabled clients to get training anywhere, any time, on any device.

Number of Learners:  Approximately 605, 000

Development Time:  Approximately 6 months for the initial release


Tools used in this project:

  • Adobe Dreamweaver
  • Camtasia
  • HP TeamSite
  • Wistia
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