Mark S. Teachout, PhD, MS, is an Associate Professor in the H-E-B School of Business and Administration, at the University of the Incarnate Word, San Antonio, TX, where he teaches graduate and undergraduate courses in the areas of Human Resources, Organizational Behavior, Organizational Development & Change, and Cross-Cultural Management. Earlier, he was the Assistant Vice President of Learning and Performance Solutions at USAA, and a senior scientist at the USAF Research Lab where he received the Scientific Achievement Award for outstanding research. He is an HR, OD and training consultant, with 30 years of combined experience in research & development, Fortune 200, academic and consulting settings. He has assisted private sector, public sector, government, military, and non-profit organizations in organizational change and culture, strategic planning, training, leadership development, and program evaluation. Among his many professional affiliations and accomplishments, he served on the International Board of Standards for Training, Performance and Instruction (ibstpi). He was also featured in a Training Magazine article, “In Person: Mark Teachout, USAA”, Sept 2001. He earned his Ph.D. in Industrial/Organizational Psychology from Old Dominion University.