As a senior instructional designer at BlueVolt. Stacy Friedman leads the company’s eLearning and user research efforts for their creative development team. Before that, she worked in Con-way Freight’s IT department, creating technical training for field personnel. As a freelancer and staff writer, she worked with many clients in technology, manufacturing, and healthcare, including Vivacare, Insignia Health, HP, Intel, PNC Bank, Tyco Electronics, and Dell. She attended the University of Oregon School of Journalism.