Ryan Rose

Head of Customer Experience and Product Design, Cisco

Ryan Rose is a head of customer experience and product design for the new Cisco Collaborative Knowledge social learning platform. He leads the digital strategy team within Learning@Cisco that supports the development, build- out, and delivery of Cisco Collaborative Knowledge. Ryan is responsible for the overall user experience design, customer experience, and engagement for Cisco Collaborative Knowledge, and he supports the development of the solution’s asynchronous collaboration tools. Working with both the engineering team that is constructing the SaaS offering and the strategy/business team that markets it, he focuses on all facets of the end- user journey.