Alicia Raff

Account Manager, Reflection Software

As an account manager and instructional designer, Alicia supports the Reflection Software development team in creating engaging eLearning content. This work includes writing, proofreading, creative treatment generation, and assimilating content pieces into cohesive sections for a comprehensive training. Alicia also acts as the liaison between the Reflection Software internal development team and the client's project team. Her integration into the client's project team ensures that the vision and mission of the client are implemented in every aspect of the training.