Matt Bown

Instructional Designer, American Honda Motor Company

Matt Bown is an instructional designer of non-technical fixed operations training with American Honda Motor Company, where he is involved in the development of all non-technical workshop, web-based, and in-dealership training, tools, and resources. Matt is an advocate of technology, and he constantly strives to bring new value to the dealerships’ parts and service personnel to help them achieve their goals of customer retention and profitability. Prior to working for American Honda, Matt's automotive experience included working in Yellowstone National Park for an automotive company that provided gas, towing, repair, and maintenance services to park visitors.