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Ali Knapp, the director of client experience at Wisetail, began her career at Baush & Lomb after graduating from Michigan State University with a degree in engineering. She then moved into Hewlett-Packard’s OEM (original equipment manufacturers) department coordinating projects for Fortune 500 clients such as GE Healthcare, Siemens, and Philips. She spent her last year at HP managing a team dedicated to the ongoing support of value-add manufacturing for a group of over 25 clients in technology, healthcare, and engineering verticals. Since 2013, she has been instrumental in the creation and development of the unique client experience at Wisetail.