Shannon Long

Instructional Designer, Digital Insight

Shannon Long, instructional designer at Digital Insight, has experience in driving improved performance of individuals and organizations by creating and delivering training to broad audiences. During her 10+ years of experience, she has worked with Xerox, Bush Brothers, Asurion, and Intuit to help set new standards that develop people to perform above expectations and consistently achieve performance metrics. Shannon has L&D expertise in customer service, soft skills, technical skills, software demos, manufacturing, as a supervisor/manager, public speaking in one-on-one and group settings, and how to accomplish measurable skills improvement.