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Brian Smith, the mobile app analyst for learning technologies and measurement for Cox Automotive Companies, attended Susquehanna University majoring in education. He worked for a regional airline as manager of customer-service training for eight years where he introduced eLearning to reduce cost and comply with government regulations. Brian moved to AutoTrader.com as a customer-service instructor before accepting a corporate position with Cox Automotive, where he is responsible for maintaining the platform, user access, content, and reporting. Cox Automotive wholly owns AutoTrader.com.