Lamont Exeter is the executive director of learning innovation for TeleTech. In his current role, Lamont oversees the presales, business support, and product development within TeleTech’s strategy division. Lamont’s responsibilities also entail the strategic planning and tactical implementation of TeleTech’s learning technologies and social collaboration expertise. Lamont partners directly with clients’ learning, operations, and quality departments to ensure the effective implementation of the learning solution, while providing guidance throughout the project. In 2013, Brandon Hall Learning Awards recognized his team with a gold for Best Use of Blended Learning and silver for Best Results of a Learning Program.