Anna Phipps, senior director of elearning operations at American Bankers Association (ABA), directly manages the Cornerstone LMS at the ABA, establishing and maintaining client domains and providing client administrator and user onboarding, training, and support. She is also responsible for revenue reporting across ABA’s extended eLearning enterprise. Anna has managed ABA’s eLearning infrastructure and support since its inception in 1999 on the DigitalThink platform, through a migration to the Meridian LMS, to today’s Cornerstone implementation. She has deep expertise in ABA products and services, gleaned throughout her 30 years with the association. ABA’s Cornerstone LMS deployment serves over 4,000 member banks and delivers training to 150k+ banking professionals.