Anna Heinrich has been working in the field of training for over 20 years. After completing her master’s degree in adult education, she moved her focus to virtual classroom training. She has designed and facilitated training for multinational corporations from around the globe, including KPMG, National Australian Bank, and Mercer. She has been part of implementation, design, and production teams. Anna has a passion for blended programs that use the virtual classroom and other methods to reach out to learners.