Jay Cross

CEO & Chief Unlearning Officer, Internet Time Alliance

Jay Cross, a graduate of Princeton University and Harvard Business School, is a champion of informal learning, Web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Jay was CEO of eLearning Forum, and has keynoted major conferences in the U.S. and Europe. He is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance and Learnscaping: How to Get Things Done in Organizations. He currently helps teams apply informal/Web 2.0 learning approaches to foster collaboration and accelerate performance.