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Russ Watsky is the instructional design supervisor at UPS. Russ has over 14 years of experience in training design, development, and delivery, along with a quality and human performance background. Over the years, Russ has developed training programs, implemented a number of change management initiatives, and mentored leaders in performance management. Previously a corporate consultant with Comcast, he collaborated with stakeholders to drive performance and quality improvement solutions across the country.