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Kathy McLaughlin, an instructional design specialist at the Mayo Clinic, has developed and delivered curriculum for classroom and online for computer companies specializing in the automotive industry, non-profits, and senior-care living centers. Since 1998, she has been with Mayo Clinic, first as a classroom instructor and currently as an instructional design specialist in the eLearning design center. Kathy holds a master’s degree in instructional design and technology. As an instructional design specialist she has developed computer, compliance, and soft-skill online education for Mayo employees and leadership.