Paula Cancro is an assistant professor at the College of Westchester in White Plains, NY, where she teaches in-class, hybrid, and online in varied disciplines, including office technologies, business, and general education. Paula ended up in higher education after years in corporate IT and training. She has been full-time in education since 2008. Paula is also an Online Forum host and speaker coach with The eLearning Guild. She holds an MBA degree from Iona College as well as project management professional (PMP) certification, and is certified as a Quality Matters peer reviewer for online courses in higher education. In 2012, she received the Faculty of the Year award at the College of Westchester.