Advertisement
Jo Ann Froman is the director of learning and development for Goodwill Industries Manasota. She has over 20 years of professional experience in performance improvement, instructional design, eLearning design and development, and training. Jo Ann holds a bachelor of arts degree in communication and a master of science degree in education (instructional design) from Purdue University. She holds the American Society for Training & Developmentās Certified Professional in Learning and Performance (CPLP) designation.