Putting Learners in Control with Flexible Learning Experiences

Conference Archive

Learning Solutions Conference & Expo 2019 - March 28, 2019

Diane Belcher

Senior Director, Product Management
Harvard Business Publishing

Robert Jones

Product Director
Harvard Business Publishing

With so many tools at their disposal, how do L&D professionals create effective learning ecosystems that meet the diverse needs of their learners? The key is focusing on relevancy, choice, and motivation. By listening closely to your learners about what, when, and how they want to learn, grow, and develop, you can deliver personalized experiences that help them fit professional development into their busy day. Learner-driven experiences offer the ideal mix of microlearning and macrolearning, from short how-to videos to in-depth learning paths. Done right, they will inspire your learners to build new skills and knowledge, put what they’ve learned into practice, and reflect on what went well and what could have gone better.

This session will share one team’s recent experience developing a new learning resource that puts learners in control of where and how they acquire knowledge and skills. You’ll discover a process for understanding learners’ needs and motivations, making design decisions, and adjusting the design based on learners’ reactions. You’ll learn how to include your learners in the design of learning experiences that focus on the capabilities that are most important to them. This session will help you design flexible solutions that consistently encourage and engage learners by integrating five key elements of a successful learner-driven approach. You’ll leave understanding how to prioritize the capabilities of an effective learning environment that resonates with all types of learners.

In this session, you will learn:

  • How to design using a learner-driven approach that meets the needs of today’s learners
  • Design tips using the five key elements of a successful learner-driven approach
  • How to mix content types for maximum effect, from short-burst videos to in-depth learning paths
  • How to provide the setting and guidance for your employees to make learning a habit


Designers and managers

Technology discussed in this session:

Mobile devices, performance support applications, and Harvard ManageMentor


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