The Quest for a New LMS

Conference Archive

Learning Solutions Conference & Expo 2019 - March 26, 2019

Margharita Nehme

Senior Manager, eLearning & Operational Training
FirstService Residential

A company’s learning management system contract was coming to an end. After thoroughly reviewing its effectiveness, the L&D organization concluded it was no longer meeting their needs and decided to replace it in order to improve the end-user and administrative experiences, offer better mobile capabilities, enhance reporting and data visualization, and better integrate with internal systems. Ultimately, they also wanted to accomplish this without increasing spending.

In this session, you will explore their LMS journey, uncover the pain points that indicate it may be time to replace your LMS, and discover strategies for creating a business case to solicit buy-in and support from key stakeholders. You will learn best practices to uncover a system that will best fit your company and explore the process of narrowing down the selection of platforms by not only creating a list of requirements, but also identifying use cases for each requirement, and ultimately making a final selection.

In this session, you will learn:

  • The signs that can tell you it may be time to switch LMSs
  • How to build a business case to get buy-in
  • Best practices when shopping for an LMS
  • How to narrow down your selection and choose a platform that fits your company’s needs
  • About technologies available in different platforms
  • About integration possibilities


Designers, managers, and senior leaders (directors, VP, CLO, executive, etc.)

Technology discussed in this session:

Absorb LMS, Adobe Captivate Prime, Docebo, Totara, Saba, Open Sesame, Lynda, and Harvard Manage Mentor


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