Demystifying AI in L&D

Conference Archive

Learning Solutions Conference & Expo 2019 - March 26, 2019

Robin Petterd

Sprout Labs

Artificial intelligence technologies are transforming homes and workplaces. The World Economic Forum has started to talk about what is happening as the fourth industrial revolution. When you start to think about AI and L&D, it raises many questions: What do AI technologies mean for L&D? What is the impact on the capabilities that organizations need to be developing in people now and into the near future? How can you use AI technologies to enhance and automate L&D work? What is the reality of what you can do now? What is really happening with AI in workplaces now? AI can be a confusing area with jargon like decision trees, k-clusters, and regressions. Even most technically focused L&D people are not math and data experts.

In this session, you’ll learn about AI technologies in L&D. The session will explore two themes: How is AI changing the capabilities you need to focus on in L&D, and how is AI transforming L&D work at the moment? The session is based on findings from a series of interviews with leading pioneers in AI and L&D. Through their insights, you’ll explore how people are using AI to build personalized learning experiences, create systems to predict the right people to hire, pioneer the use of chatbots in L&D, and figure out the sentiment of employees from comments on social networks.

In this session, you will learn:

  • What the effects of AI could be on L&D, and why AI is important
  • About the link between AI and big data
  • Key AI terminology
  • How AI is being used in cutting-edge L&D platforms now
  • About key technologies and platforms for working with AI and machine learning


Designers, developers, and managers

Technology discussed in this session:

The new chatbot from Lever—Transfer of Learning; Yield, an xAPI-based recommendations engine and predication system; and HT2 Labs xAPI sentiment analysis platform


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