BYOD: Voice Experience Design: Giving Your Learning a Voice

Conference Archive

DevLearn 2018 Conference & Expo - October 26, 2018

Cath Ellis

Learning Experience Designer
Cath Ellis Learning Design

Voice technology is becoming essential to everyday life. Speech recognition accuracy has gone from 95 to 99 percent, which has people using it all the time. In less than two years, 50 percent of searches online will be performed via voice. Voice is faster, less cumbersome, near-universal, and effective. It’s natural! So why not use it to deliver just-in-time training for your learners?

In this session, you’ll be designing and developing two simple skills for Amazon Alexa that you will be able to use after DevLearn. The first will be a flash briefing skill, which will deliver important information to learners (e.g., an OHS update or a message from the CEO). Second will be a custom skill: You’ll build a wellbeing skill that is integrated with Google Sheets so it can dynamically be updated. You’ll learn how to ensure your language is natural, and what is required to publish your skill or keep it private for internal business use.

In this session, you will learn:

  • How to define voice experience (VX) design
  • How you can use VX skills in your organization to deliver just-in-time training
  • How to use the free Amazon Developer Console to create two simple skills
  • How to ensure your voice is natural


Designers, developers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).

Technology discussed in this session:

Amazon Alexa, Amazon Developer Console, AWS, and Alexa Skill Kit.

Participant technology requirements:

Participants should bring a laptop. They should also have signed up to AWS and Amazon Developer Console.



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