Level Up: Moving from Instructional Design to Learning Experience Design

Conference Archive

DevLearn 2018 Conference & Expo - October 26, 2018

Sue Czeropski

Chief Learning Strategist
Performance Instruction

Curtis Pembrook

Chief Learning Strategist/Professor Graphic Design & Multimedia
Performance Instruction/Mission College

Rapid UX models like agile, lean, and design sprint are the centerpiece of software, web application, and product design. Yet today’s L&D teams still use unresponsive and archaic instructional design models that follow an outdated waterfall paradigm. The rapid pace and demands of today’s business environment require that IDs utilize emerging UX design techniques to produce immediate results and learner performance.

This session will explore why traditional ISD models fail to meet the demands of 21st-century organizations, and how to use proven UX design methods to move your team from ISD to learning experience design. Find out what user story mapping and proto-personas have to do with eLearning development, and why card sorting is a fantastic way to get buy-in from stakeholders and identify course content. You’ll use a hands-on approach to explore how one team used learning experience design to achieve results, and how you can use these same techniques and strategies to rapidly produce eLearning and other performance solutions.

In this session, you will learn:

  • How to integrate proven UX design techniques into the design and development of eLearning and other performance solutions
  • How to use card sorting for problem analysis and course design
  • How to use user story mapping for contextual design and to identify your target audience
  • How to develop a strategy to transition your organization and design team from instructional design to learning experience design


Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).


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