Enhancing Learning Activities Using NFC Technology

Conference Archive

DevLearn 2018 Conference & Expo - October 24, 2018

Kim Burgdorf

Director, Global Learning & Quality
Expedia Group

Jonathan Meisburg

Senior Instructional Designer

Thanks to learning technology like Articulate Storyline, you are now able to simulate activities normally performed in person, such as role-playing scenarios for learners. But at what cost? What is lost from the learning experience when learners don’t interact with one another in person? What if, instead of “replacing” these in-person activities using technology, you instead “enhanced” them using technology? Using near-field communication technology, now you can.

In this session, you will learn how NFC technology works; how Expedia used it to create a digital card activity to enhance role-playing customer scenarios, and its business impact; and how you can use NFC technology to create learning activities of your own.

In this session, you will learn:

  • How NFC technology works
  • How it was used at Expedia to create a digital card activity
  • What the business impact of that digital card activity was
  • How you can use NFC technology for learning activities


Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).

Technology discussed in this session:

Near-field communication (NFC).



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