Best Practices for Global Learning Solutions Rollouts

Conference Archive

Learning Solutions Conference & Expo 2018 - March 28, 2018

Todd Grove

Video Producer & Learning Project Manager
Cinécraft Productions

Tiffany Lombardo

Instructional Design Manager
Cinecraft Productions

Rolling out new training is rarely easy, but it can be even more tricky when that training needs to be designed for and delivered to a global audience. This was the case when the Sherwin-Williams Company needed to create and share a new global code of conduct training. With the CEO and board of directors as stakeholders, this high-profile rollout had to go smoothly.

In this case study session, you’ll take a closer look at the year-long process used for designing, developing, and communicating the global code of conduct at the Sherwin-Williams Company. You’ll review best practices and lessons learned that you can utilize to save time and money when implementing global training rollouts. You’ll then get tips for how to manage complex projects with numerous partners, which in this case included internal SMEs and stakeholders, instructional designers, graphic designers, developers, a video crew, post-production services, and a third-party localization vendor. Finally, you’ll explore best practices for making global communication work smoothly.

In this session, you will learn:

  • How to create a cohesive client and vendor project management process
  • How to implement best practices for managing the instructional design, video production, eLearning development, and localization processes
  • How to adapt project management practices for a global audience’s unique needs
  • How to develop a global training communication plan


Intermediate to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.). 


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