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Encouraging a Feedback Culture in the Course Production Process
DevLearn 2017 Conference & Expo - October 27, 2017
Senior Knowledge Expert & Learning Architect
McKinsey & Co.
Client Delivery Director
McKinsey & Co.
You know that it’s best to gather feedback from stakeholders early and often. But you also may have experienced times when inviting stakeholders to review early versions of your work made it difficult for projects to stay within scope, on schedule, and on budget.
In this session, you will learn how McKinsey & Company incorporates feedback into the course production process by using controlled iterations. This approach allows planned time and space for stakeholders to provide feedback throughout the course development process. You will learn about McKinsey’s course production process and how designers approach feedback with stakeholders and sponsors. You will also explore a sample project tracker, which McKinsey uses to track a project plan, move through different phases of the process, and communicate feedback to the course authoring team.
In this session, you will learn:
- About an approach to the course production process that is centered around stakeholder feedback
- How to balance stakeholder feedback with project scope, schedule, and budget
- About a sample project tracker
- Tips and tricks for moving a project through different phases of the process
Novice to intermediate developers, project managers, and managers who have some experience with the course production process.
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