As companies support using more devices to access training content, the balance between standardizing the training experience and supporting learning on the go becomes more challenging. There are distinct differences when accessing content on a computer versus a tablet or smartphone, including screen size, ways to interact with the content, and sometimes even people’s expectations of the experience. Is one experience better than the other? And is it possible to support both well?

In this session, you’ll compare the experiences of online learning through two lenses: desktop versus mobile. You’ll take a closer look at best practices for each medium, in particular when working with geographically dispersed users. You’ll also explore an example of how one Fortune 250 company experimented with collaborative online learning by offering its course in both a desktop and mobile version. This case study will help you uncover what you need to know about how desktop faces off against mobile in real-world learning applications, and what you can do to make both effective for your audience.

In this session, you will learn:

  • About the strengths and weaknesses of desktop and mobile for engaging with content
  • Best practices for designing for mobile and desktop
  • About the key differences in designing content for mobile versus desktop
  • What a real-world experiment with mobile versus desktop content can tell you about both options

Audience:
Novice to intermediate designers, developers, and managers.

Technology discussed in this session:
Desktop computers, mobile phones, and NovoEd.

Handouts