This session will reveal a measurable, repeatable, and scalable performance support process by which you can efficiently amplify the knowledge of your company’s experts and confidently shorten time to qualification for all your new performers. We will show how the method links to theory, present research data to underscore the need, demonstrate the process, provide examples of the system in use, and run a short workshop to extract new value from your learning ecosystem. Four case studies will also be discussed, showing the method in use with the US Coast Guard, Circuit City, AVAD, and Invaluable.

Handouts