Many people accept that the way to extend learning solutions to the moment of need is through performance support. But while L&D professionals recognize the value of this approach, actually knowing how to take existing projects and transform them into solutions that truly support people in the moment can be a challenge.

In this session, you will learn more about the methodology and tools needed to incorporate performance support into your current learning solution projects. You will learn applicable skills that you can use to transform a one-dimensional solution into dynamic approaches that include moment-of-need performance support. You will ultimately see how learning and performance support content can complement and reinforce each other.

In this session, you will learn:

  • The differences between learning and performance solutions (and how to recognize when to use each one)
  • About tools and methodology that can help you design performance support
  • How to transform a current project into a performance support solution

Novice and intermediate designers.

Technology discussed in this session:
Performance support software.