Performance support is typically designed and developed separately from other training solutions. As such, it becomes a solution that may not be used as it was intended, if at all. When part of a complete solution, performance support better serves to enhance and reinforce formal learning initiatives for a more effective solution.
In this session, you will learn the benefits of designing performance support as part of a holistic learning strategy that focuses on performance. This strategy allows you to link performance tasks to performance support resources during training, so that when learners need performance support in a real situation, they can find and apply with confidence. This session will show you how to create performance-oriented learning solutions that positively affect your organization well after training is over.
In this session, you will learn:
- About learning in action
- About performance support visibility
- Design considerations for better performance support visibility
- The effect such a design can have on learning in action
Novice to advanced designers.
discussed in this session:
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