Micro-learning—learning in small bites, snippets, and trickles—has suddenly become the next big thing. It produces dramatic results—reduces cost, improves learning, and accelerates performance. However, many leaders and learning specialists are short sighted. They think of small content instead of micro-processes that impact business profits and efficiencies. In this session, you will gain insights into three case studies: micro-content development, problem solving for operations, and enterprise expertise transfer initiative. You will leave this session with a template on micro-lesson development.