Turning Common Knowledge into Common Practice Using Performance Support

Conference Archive

mLearnCon 2015 - June 11, 2015

Trainers have all seen the “light come on” when participants really get a point from the training. The trainers wonder if they’ll remember it in a few days or weeks when they encounter a need for that knowledge. Over the years, trainers have all built job aids, tools, and refreshers, and provided follow-up coaching in person, online, and on the phone with varying degrees of success. Apps and mobile phones offer a new way for the participant to keep the knowledge close at hand.

In this session you will be provided with a high-level overview of the app market and a step-by-step guide to building an app that acts as a performance support tool. You will examine examples of job aids that have been made into apps. You will leave this session understanding how mobile technology opens up an entirely new world for using the medium of apps to build job aids.

In this session, you will learn:

• The current and future state of mobile apps
• The potential of mobile apps in training
• How to use mobile apps to support your training
• The process of building a mobile app

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Handouts

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