You’ve heard about performance support and hopefully tried a small project or two. Or maybe you’re excited by the idea and want to accelerate its growth in your organization. Once you get to initial buy-in, either just within your team or with a small group of initial clients, what’s next?

In this session you will explore several next steps in your performance support journey, including how to sell the idea to your clients and stakeholders. You will look at the positioning of performance support in the learning and performance ecosystem and see how other ecosystem components, like social media, knowledge management, and mLearning can help take it further. You will also discuss some ideas for turning performance support into a part of your business model.

In this session, you will learn:

  • How to sell performance support to your stakeholders
  • Where performance support fits in the learning and performance ecosystem
  • How to take performance support efforts further
  • How to integrate performance support into your organization’s business model

Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Social media, knowledge management, and performance support.